Smeg Shopping Made Easy
We shop on special occasions, we shop as a reward for a job well done, we shop when we visit new places, we shop with friends and loved ones. Shopping should always be fun and at Smeg Philippines, we strive to make the buying journey joyful every step of the way.
This starts from your first inquiry which is handled by the Smeg Concierge, a well-trained and highly experienced team. Because Smeg values every opportunity to connect with customers - whether potential or existing - no message goes unnoticed. Every question is addressed, each comment is appreciated, and all requests are taken into consideration. You can expect a reply even at the wee hours of the morning because the Smeg Concierge is open until 2:00am.
The volume of interaction with customers is highest on social media. Both Facebook and Instagram accounts of Smeg are always happily busy. At the onset of the pandemic, Smeg started a Viber group which grew very quickly and continues to buzz with daily exchanges. And of course, there’s the ever-reliable email.
You can place your orders through any of the aforementioned avenues but our main shopping platforms are the following:
Smeg Online Store
On www.smegphilippines.com, the Smeg Concierge can process your order directly and you can pay instantly using GCash or credit card through our PayMongo link. Other ways to settle your bill include bank transfer and PayMaya.
The Smeg online appliance store website has recently been revamped for simpler navigation. The new theme makes browsing more convenient by highlighting the product features on the product page, providing short but detailed descriptions of each, and giving easy download access to product files. If there’s more you’d like to know, a “talk to concierge” button that can be clicked anytime is on standby.
Smeg Experience Centers
The Smeg Experience Centers allow the customers to immerse in the brand. This is not confined to just inspecting the products, it extends to using them too. Letting customers fire up the range cookers, bake something in the ovens, prepare a cup of coffee, use the toaster, etc is our way of going the extra mile to help you make informed decisions.
Located in Makati and Cebu, the Smeg Experience Centers are spacious enough that social distancing is easily maintained. Still, the number of people allowed inside is limited. Health safety protocols are strictly enforced - air purifiers dot the areas, thorough disinfection is done several times during the day, and of course hand sanitizers are within everyone’s reach. In addition, the staff is in full personal protective equipment and regularly tested for COVID-19.
Acquiring Smeg kitchen appliances has been made more manageable with installment plans ranging from 12 months at 0% with BDO (not for promo pieces). And because we want you to enjoy your Smeg ASAP, we’ve made next day delivery within Metro Manila possible for small domestic appliances. If you’re sending your purchase to someone else, we can gift wrap it for free.
Frequent visitors of LazMall will be delighted to know that Smeg is available on Lazada and all Smeg purchases are covered by promises under the #SureKaSaLazada campaign. This means credible ratings and reviews, and 100% authentic and original products on the platform; safe payments through Lazada Wallet, GCash, debit and credit cards, BDO installment, and cash-on-delivery; plus easy returns and refund within 30 days. For any questions about the products, they host live seller chats and extend 24/7 customer support via the Lazada chat app.
Among the assortment of health, beauty, and lifestyle products on www.beautymnl.com are Smeg kitchen appliances. It’s hardly surprising because stylish Smeg products are exactly what inspired Pinays deserve. The site only sells 100% authentic items so you can be confident of your purchase. Within its pages are product reviews from real customers providing valuable real-life insights. BeautyMNL ensures service that won’t let you down, they do next-day delivery and nationwide shipping.
Abenson is a trusted source for 100% original appliances. You can shop for Smeg on their website, www.abenson.com and have your order delivered to your door step within 2-15 days, depending on your location. If that’s too long a wait for you, they offer an alternative through “Click & Collect” which allows customers to reserve online then buy the item from any of the 120 plus Abenson branches nationwide. With installment options at 0% interest using major credit cards, it’s pain-free to keep adding-to-cart.
Shop for Smeg kitchen appliances at the Smeg Experience Center at Park Terraces in Makati or Design Center in Mandaue, online at www.smegphilippines.com and Lazada. For inquiries, message the Smeg concierge at firstname.lastname@example.org or @smegphilippines on Instagram, and @smegph on Facebook. To join the Viber group, (click the link https://invite.viber.com/?g2=AQABFXPbDnVEP0thvPZQt0djdVaiWOZ3HB2yyKynNhJXHgzyX6pZSFB5khDB6%2FBO&lang=en ).